In this policy, we means International Pacific Capital Ltd (IPC). In the course of our activities, we will collect, store, use, hold and disclose personal information. We take your privacy and the correct treatment of your personal information seriously. Here is how we do that.
For the purposes of the Privacy Act 1988 and this policy, personal information is information or an opinion about an individual, who is identified or could be reasonably identifiable, whether the information or opinion is true or not and whether the information is recorded in a material form or not.
Types of personal information we collect and hold
We collect and hold personal information about individuals (you, our clients or information provided by our clients) for the provision of our services and purposes connected to those services. The types of personal information we generally collect and hold about you include your name, address, telephone number, email address and financial information. We may hold information that has been provided to us by our clients so that we can provide our services to them. Should you choose not to provide us with your personal information, we may not be able to provide you with our services.
How we collect and hold personal information
We may collect personal information directly from you in the course of providing our services, by email or over the phone.
Purposes for which we hold, use and disclose information
We generally use personal information for the purpose for which it was collected. We will not use or disclose personal information about you for any other purpose, unless that purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or you consent to that use or disclosure. The purposes for which we hold, use and disclose information include: (a) conducting our business, for example providing you with recommendations; (b) to communicate information about our services, (c) for our internal administrative, and service development.
Personal information is held securely, is subject to various security protections and is held only for as long as the information remains relevant to the purpose for which we collected it, unless the law requires otherwise.
Access and correction
We will take all reasonable steps to ensure any personal data we collect, use or disclose is up-to-date and accurate. If you believe personal information we hold about you is not up-to-date or accurate, you can ask us to correct it. You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request. If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information. Please direct all requests for access and correction to Marcus Hill at Level 12, 111 Elizabeth Street, Sydney NSW 2000.
Changes to this policy
If you consider a breach of the Australian Privacy Principles has occurred, please contact Marcus Hill at Level 12, 111 Elizabeth Street, Sydney NSW 2000 and we will attempt to resolve your complaint.
If you do not consider our response satisfactory, you can contact the Office of the Australian Information Commissioner at its website www.oaic.gov.au or by telephone on 1300 363 992.